Customs POE Process

Changes in customs policy – payment of importation taxes

Further to the Customs Notice dated February 10, 2025:
Notice-Regarding-Cancellation-of-Use-of-Authority-Form-Including-Signature-Component

All POE to Customs agents submitted to the Customs on SHAAR OLAMI system by the agent or by the customer before 1/1/2024 will become inactive as of 1/4/2025.

The following is the link to the power of attorney form that you must use to submit a new form:
https://www.gov.il/he/service/power-of-attorney

You must be prepared and transmit new POE forms as soon as possible – without an updated authorization, the SHAAR OLAMI system will block us and we will not be able to handle your import and export shipments with customs. 

For a video tutorial here
Additional explanations can be seen on the Israel Tax Authority website

Additional Notes:

  1. The person filling out the form must have access to the government identification system:
    • If you do not have access, you must register.
    • If you don’t remember the details, you can recover your password or call 1299 for support.

2. If it is a commercial company, the person filling out the form for the company must be authorized by the company.

3. In Part B, all the actions listed in sections B.1. through B.7 must be marked V so that we are not blocked by a certain permission.

4. In Part C, you must fill in the details of the bank account in order for us to continue handling the claims:
    Account No. 323533 Mizrahi Tefahot Bank (20) Branch 511
    VAT Number for Sefi Yifrach 514309764

5. Clients from the Palestinian Authority/ foreign residents/ public traded companies, etc., please fill out a form at the following link:
    Authorization Letter (Power of Attorney) Customs Form 165

For any questions on the subject, please contact Tami at 08-6576515